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HOTEL WESTIN ZAGREB

December 15, 2013

HOTELS

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Photo: Westin Zagreb

PEACEFUL HYBRID

 Westin 1
Westin 2 Westin 3

LOCATION
The predecessor of the Hotel Westin was the Intercontinental Hotel, which was opened solemnly in 1975 as the largest and finest hotel in Zagreb. The opening struck and impressed the then tourism elite. During this period, Zagreb got the Vatroslav Lisinski congress hall and many modern buildings, and the opening of the Intercontinental hotel can be considered a pioneering period of the meeting industry of the former Yugoslavia. The hotel is located on the edge of the historic centre and in the heart of the business section of Zagreb.

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Photo: Hotel Westin, Zagreb

ACCESSIBILITY
The road and rail accessibility of Zagreb is excellent, with the main train station 1.5 km away from the hotel. Access to the hotel is easy by any means. The tram stop is outside the hotel and also within walking distance are the main sights of the city, which are just a stone’s throw away. Parking is not a problem as the hotel has a large underground garage and outdoor parking. Pleso Airport is less than 17km away from the hotel and a taxi ride will take about 20 minutes.

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Photo: Hotel Westin Zagreb

COLD APPETISER – Architecture and aesthetics
On the architecture of the Hotel Westin opinions remain divided. The architecture is classic without any significant flashes that would make the hotel special. Because of the mighty skyscraper and yellow façade the hotel appears dominant. The entire hotel design stems from the co-operation with Intercontinental, which even today is difficult to criticize. After entering the hotel chain the hotel has undergone evolution, which brings quite a few new features. They are focused on restaurants and public spaces, but otherwise it is a classic Intercontinental hotel design.

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Photo: Hotel Westin Zagreb

WARM APPETISER – Personnel and culinary offer
The hotel staff routinely face various protocol, business and normal hotel guests. Their mileage and experience shows, and this sometimes results in a slightly less warm reception than one would expect from hotels in the Westin chain. The most critical point is at the reception: in terms of the service, this is a typical representative of the premium business class hotel. A rich and varied breakfast with friendly staff inspires. The hotel restaurants are solid, but in terms of quality what stands out most is the congress catering, which is among the best in Zagreb.

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Photo: Hotel Westin Zagreb

MAIN COURSE – Congress and hotel offer
When one enters the hotel room it is immediately clear that one is in a hotel room of an international chain. The spaciousness of the rooms is satisfactory and the equipment impresses with the charm and timeless hotel prestige. Beyond the rooms the hotel otherwise shows its high visitor frequency, which results in quite weary public areas.

The Crystal convention hall is one of the nicest hotel halls in Zagreb, which has seen many star moments of the Zagreb conference scene. It can accommodate up to 800 guests in a plenary setting. Concurrently, it is possible to organise events in 8 meeting and conference rooms. Noteworthy is the Panorama Restaurant on the 17th floor of the hotel, which can accommodate up to 220 people and is particularly suitable for receptions and banquets. The refurbished nightclub The Room is also suitable for VIP parties and receptions on the site of the former Casino.

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Photo: Hotel Westin Zagreb

DESSERT – Additional offer
The Tablet app, which is a novelty in the hotel offer and which is enabling information and communication to guests. Tablets are available in all public areas, restaurants and hotel suites.

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Photo: Hotel Westin Zagreb

FLOP – NEGATIVE SURPRISES
Parking for hotel guests is not free and costs 10 EUR/day.

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Photo: Hotel Westin Zagreb

TOP – POSITIVE SURPRISES
Panorama – a restaurant or a conference hall in the 17th floor with a beautiful panoramic view over Zagreb.

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Photo: Hotel Westin Zagreb

OVERALL IMPRESSIONS AND CREDIBILITY
The Westin Hotel is a contemporary but not modern, spacious but not over equipped, robust yet flexible hotel for those who care a lot for practicality and reliability. The hotel still functions perfectly and is well received among congress clients due to its versatility and the professionalism of the staff. Service, staff, quality in all the important elements of the hotel works well; it is disturbed only by the lack of a hotel of character and personality, which pushes the hotel more towards four stars.

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About Gorazd Čad

Gorazd Čad is a veteran convention tourism addict. Founder and owner of the marketing and congress agency TOLERANCA MARKETING, he has numerous years of experience in the planning, preparation and execution of major international trade shows and fairs. Having started his career in Cankarjev dom, where he project-led on fairs such as Infos, Kapital, Bits & Fun, Slovenian Wine Festival and many others, work in his private capacity has given him a long and multi-faceted experience of developing B2B trade shows, the most noteworthy of these being Conventa, Space, Natour and Hot-Rest. B2B selling solutions sit at the heart of the action of his work and are the key specialisation with proven added value and measurable results.

View all posts by Gorazd Čad

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